Change Management Professional

• Are you passionate about driving Change Enablement while working hands-on with modern DevOps tooling? Are you able to bridge governance and automation in dynamic enterprise environments? We're looking for someone who can manage change processes while collaborating directly with engineering teams to integrate CI/CD pipelines into compliant, efficient workflows.

You will:

• Manage end-to-end Change Enablement processes aligned with ITIL and DevOps principles
• Integrate change controls with engineering workflows using GitLab/Jenkins/Azure DevOps
• Automate change workflows and contribute to pipeline configuration (YAML, scripting, etc)
• Ensure adherence to risk, audit, and compliance standards across technical environments
• Collaborate with DevOps, Release Managers, Engineering, and Risk teams
• Prepare governance dashboards, risk reports, and present insights to leadership

Proactively identify gaps and drive improvements in change processes and DevOps alignment

Your Team

• 4+ years in IT Change Management / Enablement roles
• Hands-on experience with CI/CD tools (GitLab, Jenkins, Azure DevOps)
• Working knowledge of pipeline configuration (YAML, scripting)
• Solid understanding of SDLC, Agile, and DevOps methodologies
• Proficiency with ServiceNow Change, Incident, Reporting modules
• Strong grasp of ITIL v3 or v4 frameworks
• Experience in governance, risk, and compliance for technical change controls
• Excellent stakeholder management and cross-team collaboration

Nice-to-Have

• Scripting skills (Python, Shell) for workflow automation
• DevOps Foundation or similar certifications
• Familiarity with infrastructure as code (IaC) or automated testing frameworks