Change Management Manager

Job Description

Role & responsibilities We are looking for Techno functional Transformation Lead who can manage large change management initiatives. Act as a single point of person for client for project / program success Develop and implement change management strategies to support operational / IT change Coordinate change management activities across various departments to ensure alignment and smooth change adoption Conduct impact analysis to assess the effects of changes on business operations and identify key stakeholders. Create and deliver training programs to prepare employees for changes. Monitor and evaluate the success of changes, using metrics to measure impact and effectiveness. Identify and manage risks associated with changes to minimize potential negative impacts. Ability to landscape business / customer needs to an execution plan. Support communication efforts by designing, developing, and managing key communications related to changes. Facilitate post-implementation reviews to ensure changes are successfully integrated and to identify areas for improvement Proven ability to manage IT Change management initiatives for Execution, adoptions Understanding of SDLC (Software Development Life Cycle) is must. Identify and implement improvement projects impacting people, process, and tools across different capabilities. Ability to work with various Business, IT / Tech & support groups to drive the project. Proven capability to handle complex project implementation within stipulated time. Ability to nurture client relationship to managed project delivery. Preferred candidate profile Should have an overall experience of more than 15 years and insurance industry experience of more than 5 years. Experience in handling multiple projects and driving large change management Experience in handling team of project managers Ability to identify risks, develop, execute mitigation plan, and drive completion. Excellent written and verbal communication skills. Basic understanding of business operations Agile Scrum/PMP Certification/ Prince 2 (one of them) Preferred Skills: Insurance Certification (e.g., CII or INS/CPCU) Lean / Six sigma trained or certified (preferred) Proficiency in MS Excel, MS PPT, MS Visio, MS Word