CEP - Data - Platform - support professional

Job Description

Position Purpose The role is split between architectural / project-based tasks and third-line support of infrastructure hosting CIB SSC Data services. The team is responsible for the CIB SSC Data platform across EMEA, AMER and APAC with an application support team (APS) based in Chennai and Mumbai, India acting as a single, global team. Responsibilities Direct Responsibilities To provide architectural expertise thereby driving change and improvement in technology and process. To contribute to the development of the Data technology roadmap. To liaise with CIB architecture teams in undertaking architectural reviews. To stay abreast of emerging technologies and technology trends. To work with Project Managers in defining, designing, documenting and deploying new functionality for existing and new applications. To liaise with the Application Developers in low level diagnosis of on-going issues. To provide subject matter expertise on core technologies to all business application teams. To contribute to the improvement of process and technology used within BNP Paribas. Problem Management. Change Management. Incident Management. Contributing Responsibilities Perform pre-assigned tasks to accomplish the function responsible for. o The nature of these tasks are Change the Bank or Run the Bank. Work cooperatively with the other members of the team. Ensure adherence to processes and procedures. Request improvement of knowledge (training) when needed. Apply own initiative, within the levels of acceptable risk. Whenever in doubt, escalate and seek advice and guidance. Apply the guidelines and principles of user service mentality and behaviour. Escalate risks / issues to the manager of the team. Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls. Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified. Provide a direct contribution to the BNPP operational permanent control framework. Technical & Behavioral Competencies Essential Strong working knowledge on Linux and Windows systems. Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments Strong DevOps mentality (Ansible, Artifactory, BitBucket/Git, Docker, Kubernetes, Apache Spark, Jenkins) Excellent security knowledge vulnerability management, hardening, web access firewall requirements, DMZ architecture Web infrastructure technologies (load-balancing, firewalls, proxies, networking, SSO, LDAP, SAML, Kerberos) Great understanding of ETL process Experience in scheduling tools such as AutoSys, Argo etc Server and application monitoring, Dynatrace, ELK Nice to have Skills: Data Visualisation tools: o Tableau o Power BI DataIKU, Quantexa, Python MS SQL Server, Oracle, Mongo Infrastructure standards for servers, networks and storage Good understanding of Web Services model Previously used ServiceNow as a Service Desk Management product Knowledge of Process & Quality management, ITIL, Agile principles including SCRUM and Kanban Personal Attributes Strong attention to detail Structured and methodical Very strong analytical skills Team oriented, enjoy adding good team spirit Clear communicator in both written and oral forms Ability to operate with demanding Senior IT Management A can do mind set Good interpersonal / communication skills Specific Qualifications (if required) Bachelors degree in Engineering or MCA Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Attention to detail / rigor Decision Making Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop others & improve their skills Ability to develop and adapt a process Ability to develop and leverage networks Ability to understand, explain and support change Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) Any relevant certification matching expected skill set