CEP - Data - Platform - support professional

The role is split between architectural / project-based tasks and third-line support of infrastructure hosting CIB SSC Data services. The team is responsible for the CIB SSC Data platform across EMEA, AMER and APAC with an application support team (APS) based in Chennai and Mumbai, India acting as a single, global team.

Responsibilities

To provide architectural expertise thereby driving change and improvement in technology and process.

To contribute to the development of the Data technology roadmap.

To liaise with CIB architecture teams in undertaking architectural reviews.

To stay abreast of emerging technologies and technology trends.

To work with Project Managers in defining, designing, documenting and deploying new functionality for existing and new applications.

To liaise with the Application Developers in low level diagnosis of on-going issues.

To provide subject matter expertise on core technologies to all business application teams.

To contribute to the improvement of process and technology used within BNP Paribas.

Perform pre-assigned tasks to accomplish the function responsible for.

o The nature of these tasks are Change the Bank or Run the Bank.

Work cooperatively with the other members of the team.

Ensure adherence to processes and procedures.

Request improvement of knowledge (training) when needed.

Apply own initiative, within the levels of acceptable risk.

Whenever in doubt, escalate and seek advice and guidance.

Apply the guidelines and principles of user service mentality and behaviour.

Escalate risks / issues to the manager of the team.

Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.

Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.

Provide a direct contribution to the BNPP operational permanent control framework.

Essential

Strong working knowledge on Linux and Windows systems.

Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments

Strong DevOps mentality (Ansible, Artifactory, BitBucket/Git, Docker, Kubernetes, Apache Spark, Jenkins)

Excellent security knowledge vulnerability management, hardening, web access firewall requirements, DMZ architecture

Web infrastructure technologies (load-balancing, firewalls, proxies, networking, SSO, LDAP, SAML, Kerberos)

Great understanding of ETL process

Experience in scheduling tools such as AutoSys, Argo etc

Server and application monitoring, Dynatrace, ELK

Data Visualisation tools:

o Tableau

o Power BI

DataIKU, Quantexa, Python

MS SQL Server, Oracle, Mongo

Infrastructure standards for servers, networks and storage

Good understanding of Web Services model

Previously used ServiceNow as a Service Desk Management product

Knowledge of Process & Quality management, ITIL, Agile principles including SCRUM and Kanban

Personal Attributes

Strong attention to detail

Structured and methodical

Very strong analytical skills

Team oriented, enjoy adding good team spirit

Clear communicator in both written and oral forms

Ability to operate with demanding Senior IT Management

A can do mind set

Good interpersonal / communication skills

Bachelors degree in Engineering or MCA

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Attention to detail / rigor

Decision Making

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop others & improve their skills

Ability to develop and adapt a process

Ability to develop and leverage networks

Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications

Any relevant certification matching expected skill set