Centre manager (Bengaluru)

About Us:

Trend Works is a dynamic and innovative co-working space provider located in Chennai and Bangalore, dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. As we continue to grow, we are looking for a Centre Manager to join our team and contribute to our mission of creating and selling exceptional workspaces.

Job Description:

As a Centre Manager at Trend Works, you will play a pivotal role in ensuring the smooth and efficient operation of the space. You will be responsible for overseeing all aspects of the centre’s day-to-day operations, creating a welcoming and productive atmosphere for our members, and driving the growth and success of our centre.

Key Responsibilities:

Member Experience:

● Greet and assist members and visitors, ensuring a positive and professional experience.

● Address member inquiries, concerns, and requests promptly and effectively.

● Foster a sense of community by organising events and activities that promote networking and collaboration among members.

Operational Management:

● Manage the daily operations of the co-working centre, including facilities, amenities, and services.

● Ensure the centre is well-maintained, clean, and fully operational.

● Oversee vendor relationships and coordinate maintenance and repair activities.

Sales and Marketing:

● Promote and market available co-working spaces to potential members.

● Conduct tours for prospective members, highlighting the benefits of our space.

● Collaborate with the marketing team to implement local marketing initiatives.

Financial Management:

● Monitor and manage the centre's budget, including expenses and revenue.

● Track and report on key performance metrics.

● Identify opportunities to optimise profitability and reduce costs.

Team Leadership:

● Recruit, train, and manage a team of front desk staff and support personnel.

● Foster a positive and productive work environment, promoting teamwork and excellence.

Security and Safety:

● Ensure the safety and security of members, staff, and assets.

● Implement and enforce security protocols and emergency procedures.

Qualifications:

● Bachelor's degree in business management, hospitality, or a related field (preferred).

● Experience : 2 - 7 years

● Previous experience in facility or hospitality management is highly desirable.

● Strong interpersonal and communication skills.

● Exceptional organisational and problem-solving abilities.

● Proficiency in using office software and systems.

● Customer-centric mindset with a passion for delivering exceptional service.

● Ability to adapt to a fast-paced, dynamic work environment.

Job Type: Full-time

Pay: Up to ₹80,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Work Location: In person