Center Manager - Wellness sales & operations

As the Centre Manager for Sales and Operations, you will be responsible for overseeing the daily functions of our wellness centre located in Banjara Hills& Gachibowli, Hyderabad, Jayanagar & St.Marks, Bengaluru, and Bandra, Mumbai. Your primary focus will be to ensure the highest standards of service, operations, and client satisfaction. This role entails leading a team, driving sales performance, and managing operational efficiency to achieve financial and customer service goals. Your key responsibilities will include leadership and team management, where you will lead, motivate, and develop a high-performing team consisting of wellness practitioners, administrative staff, and sales associates. You will conduct regular team meetings, provide coaching, and manage staff scheduling, performance reviews, and professional development. In terms of sales and revenue management, you will be responsible for developing and implementing strategies to drive sales, achieve revenue targets, and monitor sales performance. You will oversee the sales process from client inquiries to closing sales, manage pricing strategies, promotions, and memberships to optimize profitability. Your role will also involve operations and facilities management, ensuring the smooth operation of the centre, implementing operational policies and procedures, overseeing scheduling, and handling client feedback and resolutions professionally and promptly. Additionally, you will manage stock, staff, leave, training, and statutory compliance records. Collaboration with the marketing team for promotional campaigns and outreach initiatives, building and maintaining client relationships, organizing community events, workshops, and partnerships, and financial management including budgeting, expense control, and financial reporting will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's degree or Management certifications, proven managerial experience in the wellness, fitness, or service industry, strong sales and customer service skills, excellent leadership, communication, and interpersonal skills, and proficiency in using business management software and CRM systems. In return, we offer a competitive salary, performance-based incentives, and opportunities for professional development and career growth.,