Center Manager-Learning Center

You will be responsible for establishing performance metrics and conducting regular performance evaluations to enhance team sales skills through coaching and training. Your role will involve continuously improving the sales process by identifying areas for enhancement and implementing streamlined approaches for greater efficiency. Additionally, you will oversee the management of customer relationships to ensure a high level of customer satisfaction and retention, as well as maximizing the conversion of leads to enrollments. Collaboration with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales will be a key aspect of your responsibilities. You will be expected to generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making. Ensuring adherence to company policies, quality standards, and regulatory requirements within the center sales operations will also be crucial. Moreover, you will need to understand the content development process and work with educational content across all levels. Collaboration with senior faculty, freelancers, global industry leaders, franchisees, and instructors to drive learner outcomes and referrals will be an integral part of your role. Furthermore, you will be responsible for developing strategies with franchisees and instructors while ensuring franchise adherence to brand standards, policies, and compliance. Acting as the bridge between franchise partners and the internal team will be essential to maintain effective communication and operations.,