Center Manager

Company Description

AthaYog Living is dedicated to preserving the essence of Yog (Yoga) by incorporating its philosophies and practices into daily life. Our yoga studio in Bengaluru provides a sacred space for transformation and higher living. Through ancient Yogic knowledge, we guide individuals towards holistic wellness and lifestyle changes. We offer free lifestyle consultations to help you achieve a complete Yogic way of life.

Role Description

This is a full-time, on-site role for a Center Manager at AthaYog Living, located in Bengaluru. The Center Manager will oversee the daily operations of the yoga center, ensure excellent customer service, manage schedules, and maintain the facility. Responsibilities also include supervising staff, handling administrative tasks, organizing community events, and implementing marketing strategies to promote the center&aposs services and programs.

Roles and Responsibility

• Greet and welcome walk-in clients, visitors, and members with warmth and professionalism.
• Handle front desk operations including answering phone calls, responding to emails, and managing inquiries.
• Make sales calls to the leads given from marketing team.
• Manage daily appointment bookings, registrations, and follow-ups.
• Maintain attendance records, payment logs, and update customer databases.
• Assist in smooth day-to-day center operations coordinate with trainers/teachers/staff.
• Handle client issues or escalate them to the center head when needed.
• Support promotional activities or events happening at the center.
• Maintain petty cash and assist with basic administrative tasks.
• Ensure excellent customer experience and positive engagement with all clients.

Qualifications

• Experience in managing teams, administrative tasks, and facility management 1-2 Years
• Customer service excellence and interpersonal communication skills
• Marketing, event planning, and social media management experience
• Knowledge of Yogic practices and philosophies
• Ability to work independently and as part of a team
• Bachelor&aposs degree in Business Administration, Management, or related field
• Experience in the wellness or fitness industry is a plus
• Proficiency in scheduling software and basic accounting