CD Associate

Colgate-Palmolive (India)

1 - 4 years

6 - 9 Lacs

pune

Posted:15 hours ago| Platform:

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Skills Required

cd law beautician activities relationship building team management skin care issue resolution customer service hair care business development accounting sales customer development marketing trade hair styling reporting communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Colgate-Palmolive Ltd is looking for CD Associate to join our team
Roles and Responsibility

Manage and maintain accurate records of customer interactions and transactions.
Provide exceptional customer service and support through various communication channels.
Collaborate with internal teams to resolve customer complaints and issues.
Develop and implement process improvements to enhance customer satisfaction.
Analyze customer feedback and suggest changes to improve overall experience.
Maintain confidentiality and handle sensitive information with discretion.

Job Requirements

Strong understanding of customer relationship management principles and practices.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
Proficient in using CRM software and other relevant tools.
Ability to work in a fast-paced environment and meet deadlines.
Strong problem-solving and analytical skills, with attention to detail and accuracy.
Experience working in a similar role within the industry.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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