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CCE - International process

CCE - International process

Linchpin Technologies

0 - 5 years

3 - 13 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking a Customer Care Executive (CCE) for our International Process in India. This role is ideal for individuals who are passionate about providing excellent customer service and are looking to grow their careers in a dynamic environment. The CCE will be responsible for handling customer inquiries and ensuring a high level of satisfaction. Responsibilities Handle customer inquiries and provide accurate information regarding products and services. Resolve customer complaints in a timely and effective manner. Maintain a high level of customer satisfaction by ensuring quality service delivery. Document customer interactions and maintain accurate records in the database. Collaborate with team members to improve service processes and enhance customer experience. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think on your feet. Proficient in using computer systems and MS Office applications. Ability to work in a fast-paced environment and manage multiple tasks. Strong customer service orientation and interpersonal skills.

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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