Case Manager

To be successful as an "ER Case Management Specialist", you should be experienced in:

• Practical generalist experience gained in an HR function advising People Leaders on a day-to-day basis on complex ER matters (disciplinary, conduct, performance improvement plan, grievance and sexual harassment matters) in a commercial and pragmatic way
• Prior experience of practical ER case management or advisory on complex matters for a medium to large blue-chip organisation. Experience managing ER matters across regions (UK, US, APAC) would be an added advantage
• Possess an understanding of issues affecting Employee Relations internally
• A good understanding of current employment legislation and policy application
• Influencing and stakeholder management skills
• Excellent verbal and written communication skills
• Excellent analytical and data skills, including intermediate use of Excel and M365 Office
• Using effective communication skills to ensure employees understand our message and the actions / recommendations that should be followed to resolve an issue.

Additional Skills:

• ER Case Management experience working in the capacity of ER subject matter expert or as HRBP
• Experience working in global and complex organisations, preferably in financial services
• Experience of working with and analysing complex data sets
• Experience of interpreting and implementing HR Policy.

Basic/ Essential Qualifications:

• Bachelor’s degree
• ER Case Management experience working in the capacity of ER subject matter expert or as HR BP