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Captive Unit Voice Process

2 - 7 years

4 - 7 Lacs

noida uttar pradesh india

Posted:6 hours ago| Platform: Foundit logo

Apply

Skills Required

customer service international voice process customer inquiries quality service communication skills interpersonal skills

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service - Voice Process

Roles & Responsibilities

  • Handle customer inquiries and provide solutions through a

    voice process

    .
  • Maintain a high level of professionalism and courtesy in all customer interactions.
  • Ensure a positive customer experience and strive for first-call resolution.

Required Candidate Profile

  • Education:

    Graduates

    are required.

  • Experience:

    Both

    freshers and experienced

    candidates can apply. Prior experience in a voice process or customer service is preferred. Freshers must have

    excellent English communication skills

    .

  • Skills:

    Excellent communication skills

    are mandatory for this role.

  • Age:

    Maximum age of

    27 years

    .

Additional Information

  • Salary:

    Up to

    ?4-7 LPA

    .

  • Work Schedule:

    5 days Work From Office (WFO)

    , with

    24/7 shifts and offs

    .

  • Transport:

    One-side cab

    is provided for odd hours, and a

    shuttle service

    is also available.

How to Apply

  • To apply, please WhatsApp your resume to

    9810996899

    or email it to

    [HIDDEN TEXT]

    .

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