Captain - Ahmedabad ( F & B)

Job Description

Service Captain Responsible for leading the service team during service hours. Coordinates between the kitchen and the dining area. Ensures smooth and efficient service to guests. Team Leader Provides guidance and direction to the waitstaff. Monitors the pace of service to maintain a positive guest experience. Handles guest inquiries and resolves issues promptly. Table Management Oversees the allocation of tables to waitstaff. Manages reservations and ensures efficient table turnover. Order Coordination Coordinates with the kitchen to ensure timely preparation and delivery of orders. Communicates special requests and dietary restrictions to the kitchen. Guest Relations Interacts with guests to ensure satisfaction with the dining experience. Handles feedback and resolves any issues to ensure a positive outcome. Menu Knowledge Possesses in-depth knowledge of the menu, including ingredients and preparation methods. Helps guests with menu choices and provides recommendations. Training And Development Assists in training new staff members. Provides ongoing support and guidance to the service team. Quality Control Monitors the quality of food presentation and service. Ensures that all service standards are met. Cash Handling Manages bill settlements and ensures accurate handling of payments. Handles any discrepancies in billing. Shift Management Oversees the organization of shifts and break schedules for the service staff. Ensures that the restaurant is adequately staffed during peak hours. Skills: training,payments,schedules Show more Show less