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JSW Steel
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CAM Alloy

CAM Alloy

JSW Steel

5 - 10 years

15 - 18 Lacs

bengaluru

Posted:1 hour ago| Platform:

Apply

Skills Required

alloy steel sap operations sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role :

Customer Account Manager - Alloy

Location:

Bangalore

Purpose - Why does this role exist?

Key Customer Account Manager for handling sales & operations with volume 12000-15000 MT to Chennai based customers

Key Result Areas (Key Performance Indicators)

Achieving the Sales Targets for roll products in Chennai region
Adhering to timely collections from customers as per credit policy
Sales of High Value /High NSR products of Special steels
Focus on sales of Value added products viz Annealed ,Bright bars.

Critical Task

MANDATORY- KRAs and Key Activities

1. New customer and new business development update in Sales Force.

2. Handling Order management operations in SAP, raising Delivery Order, coordinate with logistics

and customers.

3. Handling customer complaints negotiation and settlement.

Decision making authority (Decisions expected)

Understanding the customer requirement and book orders based on plant capability and feasibility for supplies.

Educational Background and Work Experience

Engineering MBA ,knowledge of SAP , work experience of 5-10 years.

Competencies

Handling Branch operations, conversant on commercial terms and conditions
Having good relationship with Chennai customers’ ability to Collect orders and collections.
Ability to prioritize tasks effectively to meet Sales targets
Ability to work out proactively towards problem solving
To be persuasive and negotiate

Key Success Factors – Challenges

Effective communication is critical
Taking feedback from Customers and give better service

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