Call Centre Executive (Voice Process)

Company Description

Delente Technologies Pvt Ltd is a fast-growing tech start-up on a mission to transform the automotive purchase landscape through AI-driven solutions. Our platforms, such as CarBike360 and CMV360, simplify the vehicle research and buying journey with tools like vehicle recommendations, comparisons, pricing, expert reviews, and maintenance tips. We also operate Comparos.in, an electronics comparison platform, and recently acquired Entroq Technologies Pvt Ltd (FlipitMoney App). Based in India, Delente celebrates new ideas and uses data and technology to create transformational consumer experiences.

Role Description

This is a full-time, on-site role for a Call Centre Executive (Voice Process) based in Gurugram. The Call Centre Executive will manage inbound and outbound calls, engage with customers to provide support and service, resolve customer queries and concerns, and ensure high levels of customer satisfaction. The role involves maintaining call logs and reports, troubleshooting, and adhering to company protocols and standards.

Qualifications

• Customer Support, Customer Service, and Customer Satisfaction skills
• Excellent communication & spoken English 
• Professional handling of premium customers
• Confident, persuasive & customer-focused
• Passion for motorcycles and luxury lifestyle
• Ability to simplify technical details for customers
• Strong follow-up and after-sales support skills

Experience: Fresher – 1 year 

Immediate joiner or within a week

 Voice Process – Training provided

💰 Salary: ₹22,000 – ₹32,000/month (based on experience)

Handsome Incentives. 

📞 Job Type: Full-time | On-site | Customer Support

Apply Now: Send CV to hr@delente.in, vani@carbike360.com