Call Center Sales Manager

You will be joining Revenue Dealer Limited, a leading AI Performance & Influencer Marketing Agency that specializes in performance campaigning. In this full-time hybrid role as a Call Center Sales Manager based in Noida, with some remote work flexibility, you will play a vital role in overseeing sales operations within the call center. Your responsibilities will include ensuring customer satisfaction, managing and leading the team, and upholding high standards of customer service. Your daily tasks will involve monitoring performance metrics, developing effective sales strategies, providing guidance and mentorship to team members, as well as handling escalated customer inquiries. It will be essential for you to possess strong customer satisfaction and customer service skills, along with team management and team leadership abilities. Previous experience in managing Contact Centers, coupled with excellent analytical and problem-solving skills, will be beneficial for excelling in this role. Furthermore, your communication and interpersonal skills will be crucial in this position, where you will be required to collaborate with various stakeholders. A Bachelor's degree in Business Administration, Marketing, or a related field is necessary for this role. Prior experience in sales management and the marketing industry would be advantageous. If you are looking to be part of a dynamic team in a fast-paced environment and have a passion for driving sales and ensuring exceptional customer experiences, this role as a Call Center Sales Manager at Revenue Dealer Limited could be the perfect fit for you.,