We are looking to hire enthusiastic and goal-driven individuals for the position of Customer Calling Executive at our BPO center in Lucknow. The role involves handling inbound and outbound calls, communicating effectively with customers, and providing assistance or promoting services as per company requirements. Key Responsibilities:Make outbound calls to potential or existing customers. Handle inbound customer inquiries and resolve issues efficiently. Follow communication scripts and maintain call quality standards. Record customer interactions, feedback, and details accurately in the system. Meet daily/weekly/monthly targets for call volume and conversions. Maintain a positive and professional attitude on calls. Collaborate with team members and report performance metrics to the supervisor.

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Call Center Executive