Call Center Executive -SALES

Role & responsibilities

• Make

  outbound calls

  to potential and existing customers using provided lead data
• Explain and promote company

  products and services

  clearly and confidently
• Identify customer needs and

  recommend suitable solutions

• Generate

  leads, appointments, demos, or sales closures

• Maintain accurate call details, follow-ups, and dispositions in the

  CRM system

• Handle customer

  queries, objections, and concerns

  professionally
• Follow approved

  call scripts

  , pitch guidelines, and compliance norms
• Achieve

  daily, weekly, and monthly sales targets

• Coordinate with internal teams (sales, support, operations) for smooth closure
  
• Conduct

  follow-up calls

  to convert interested prospects
• Ensure high levels of

  customer satisfaction

  and relationship management
• Adhere to

  company policies, quality standards, and call regulations

• Participate in

  sales training, product briefings, and performance reviews

• Provide regular feedback on customer trends and market insights to management

Preferred candidate profile

• Candidates with

  05 years of experience

  in Outbound Sales, Telecalling, or Telesales

• Freshers

  with strong communication skills and a willingness to learn are welcome
• Excellent

  verbal communication skills

  in

  English, Hindi, and/or Telugu

• Confident, persuasive, and comfortable speaking with customers over the phone
  
• Target-driven mindset with the ability to work under pressure
  
• Basic knowledge of

  CRM systems, lead management, or dialer software

  is an advantage
• Ability to understand customer requirements and present solutions effectively
  
• Strong follow-up skills with attention to detail
  
• Good listening, negotiation, and objection-handling skills
  
• Positive attitude, self-motivated, and result-oriented
  
• Willingness to work in a

  sales-focused, performance-driven environment

• Candidates from

  Healthcare IT, SaaS, Hospitality, Insurance, Banking, or Membership Sales

  background will be preferred