Call Center Agent

The Call Center Agent position at Tulasi Healthcare in Gurugram is a full-time on-site role where you will be responsible for providing customer service, satisfaction, and support to patients and clients. Your main tasks will include utilizing strong interpersonal skills and computer literacy to assist individuals in their mental health care journey. To excel in this role, you should possess Customer Service Representatives and Customer Support skills, along with the ability to maintain high levels of Customer Satisfaction. Strong interpersonal skills and proficiency in Computer Literacy are essential for effectively communicating with patients and clients. Previous experience in a healthcare or mental health setting is a plus, as it will help you better understand and address the needs of the individuals seeking assistance. Excellent communication and problem-solving abilities are key requirements for this position. You should be able to interact with individuals in a compassionate and professional manner while efficiently resolving any issues that may arise. While a high school diploma or equivalent is required, a Bachelor's degree is preferred to enhance your qualifications for this role. Join Tulasi Healthcare and be a part of a team dedicated to providing integrated preventive and therapeutic mental healthcare services to individuals in need. Your contribution as a Call Center Agent will play a crucial role in supporting patients and clients on their mental health care journey.,