Responsibilities · Manage day-to-day operations of the café · Coordinate with vendors and order supplies, as needed (like ingredients) · Maintain updated records of daily, weekly and monthly revenues and expenses · Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks) · Advise staff on the best ways to resolve issues with clients and deliver excellent customer service · Ensure all cafe areas are clean and tidy · Nurture friendly relationships with customers to increase loyalty and boost our reputation · Ensuring that all café expenses are within budget and identifying ways to decrease operational costs. Requirements and skills · Work experience as a Cafe Manager · Hands-on experience with professional coffee machines · Good math skills · Availability to work within opening hours (including weekends and holidays) · Excellent communication skills with the ability to manage and motivate a team · Customer service attitude

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Cafe Manager