Cafe Leader ( Assistant Manager & Store Manager)

Job Description

Role & responsibilities Manage the preparation and cooking of all foods and drinks/beverages 2. Adhere to agreed prices/budgets and maintain applicable quality standards and records 3. Manage ordering and obtaining supplies 4. Ensuring suicient team members at all times and within agreed budgets 5. Quality control of all supplies, food, drinks/beverages, kitchen hygiene and health and safety. Ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures. 6. Meet targets as a team and smooth running of the team 7. Contribute to training and development of the team 8. Adhere to statutory obligations and agreed quality and best practice guidelines 9. Manage Front of House duties to include taking and making reservations, taking and serving order, clearing and preparing tables, prepare the bill and take payment 10. Manage customers expectations and assist in dealing and resolving all queries 11. Eective liaison, support and assistance with the remainder of organisation 12. Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met 13. Maintaining accurate records and accounts as required and reporting as agreed. Managing store profit and loss. 14. Responsibly use resources and control expenses to operate within budgetary controls Preferred candidate profile Experience: More than 4+ years of experience and proven success in a corporate supervisory role, working with various levels of manager • Leadership Skills: Ability to eectively lead and motivate a team of baristas. Excellent interpersonal and leadership skills, with an ability to communicate eectively across departments • Math Skills: Ability to handle transactions and manage store profit and loss accurately. • Customer Insight: Ability to gauge and cater to customer preferences. Experience in customer service and conflict resolution • Communication: Excellent verbal communication skills. • Education: Graduation