Business Transformation Leader – Insurance (Retirement Services)

Job Title: Business Transformation – Insurance Location: Gurgaon (on-site) Band: 5 Salary Range: Up to ₹16–17 LPA Work Setup: On-site only Role Summary: We are seeking a Transformation Leader with deep domain expertise in Insurance, specifically in Annuity, Life, and Retirement Services. The role is strategic in nature and will serve as the key liaison between consulting, operations, and technology arms to drive large-scale change initiatives. This is a senior-level opportunity requiring a mix of business acumen, transformation experience, and stakeholder management, particularly within a high-volume global delivery environment. Key Responsibilities: Lead the Insurance Tower Transformation (Retirement Services). Act as the portfolio lead for all changes impacting the line of business. Collaborate with the Overall Transformation Lead to align initiatives across the business. Work with BU Technology teams for change implementation, automation, and system deployments. Design Future State Blueprints and Transformation Roadmaps. Champion continuous improvement to enhance operational efficiency and quality. Serve as a domain expert in Retirement Services, bringing industry best practices to the table. Facilitate value stream mapping and drive intelligent process automation. Partner with BU Delivery Teams to implement and operationalize process changes. Must-Have Skills & Qualifications: (CVs will be rejected if any of the following are missing.) Current Residency in Gurgaon Strong domain expertise in Insurance (with a focus on Annuity, Life, and Retirement Services) Certified Black Belt or Master Black Belt in Six Sigma Proven experience driving innovation and transformation initiatives Prior exposure to Retirement Services operations Proven experience driving innovation and transformation initiatives Prior exposure to Retirement Services operations Ability to collaborate with global (US, India, Philippines) teams as One Accenture Excellent communication and stakeholder management skills Willingness to work US business hours Preferred: Experience in the Insurance industry transformation projects Show more Show less