Business Transformation Lead

Role: Business Transformation and Process Training in sales would involve roles focused on driving

operational efficiency, enhancing sales processes, and ensuring sales adaptation to process and

strategies to scale up the sales. Such roles typically require a blend of strategic thinking, process

improvement expertise, and strong sales training and communication skills, often with a background

in financial services.

Key Responsibilities and Skills:

Business Transformation:

• Developing and executing strategies for branch transformation to improve productivity and

customer service delivery.

• Identifying process efficiencies, revenue/cost rationalization opportunities, and risk mitigation

requirements.

• Driving transformation projects in enhance the sales in new markets.

Process Improvement & Management:

• Streamlining existing sales processes and recommending changes to improve efficiency and

quality.

• Developing and implementing process improvements, performance measurement frameworks,

and risk mitigation strategies.

• Ensuring compliance with regulatory requirements and industry standards.

•

Training & Development:

• Designing, developing, and delivering training programs tailored to sales teams, focusing on

products, regulations, and sales techniques.

• Assessing training needs and customizing modules for diverse learning styles.

• Collaborating with stakeholders to align training with business objectives and evaluating program

effectiveness.

Sales-Specific Aspects:

• Understanding and optimizing the entire sales pipeline, from lead generation to conversion.

• Ensuring sales teams have complete knowledge of company products and policies, as well as

competitive offerings.

• Improving the quality of sales conversations, including accuracy, product knowledge, and

objection handling