Job
Description
Job Title - Analyst - Business Transformation Shift Day shift (5 days a week) Shift Time - 12pm - 9pm Key Responsibilities Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. Job Specification Skills Required Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Expertise in requirement gathering techniques, business process modeling and documentation. Data Analysis & Data Analytics Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint Knowledge of Six Sigma & Lean methodologies preferable Education Degree (required) Required Any professional certification related to job profile through self-upskilling platforms Preferred Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. Work Experience Total Experience (No. of Years) - Minimum 3 years proven continuous improvement analytical experience from a similar role, including Process Improvement & Project Management
