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Business Trainer II

Business Trainer II

Rackspace Technology

2 - 4 years

12 - 14 Lacs

Gurugram

Posted:5 days ago| Platform:

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Skills Required

Training Basic Civil Instructional design Focus Manager Technology Customer support Management rackspace

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Job Type

Full Time

Job Description

JOB PROFILE SUMMARY Conducts in-house classes for entry level to senior personnel. Prepares and teaches classes. Prepares and maintains training materials and documentation. KEY RESPONSIBILITIES Delivers training day or more with multiple media methods. Applies needs analysis framework with help and understands potential business outcomes. Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials. Promotes out of classroom activities to enhance learning. Create blended learning experiences. CRITICAL COMPETENCIES Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. KNOWLEDGE Basic knowledge of the processes, procedures and expectations of technical and customer support organizations Basic understanding of training methods, utilizing different approaches and technologies Basic knowledge of companys products and application areas EDUCATION & EXPERIENCE Any fulltime graduate. 2 - 4 years of experience in the field of role required About Rackspace Technology More on Rackspace Technology

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Rackspace Technology

www.rackspace.com

Cloud Computing

San Antonio

7,000+ Employees

92 Jobs

Key People

Kevin Jones

Chief Executive Officer
Lisa McLin

Chief Financial Officer
Drew Smith

Chief Technology Officer

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