Business Strategy Officer

The Business Strategy Officer plays a crucial role in driving business growth and success by effectively engaging with clients and ensuring the successful implementation of HIMS software solutions. Your primary responsibilities will include conducting product demonstrations that showcase the software's key features and benefits tailored to meet each client's specific business needs. You will play a key role in supporting clients during the system integration process, ensuring a seamless deployment that aligns with their operational requirements and minimizes disruptions. As a Business Strategy Officer, you will actively participate in conducting GAP analysis at client facilities to identify opportunities for operational improvements. By offering strategic recommendations and assisting clients in optimizing their processes to meet NABH standards, you will contribute to enhancing operational efficiency and improving healthcare outcomes. Additionally, you will provide training and support to healthcare professionals and staff to optimize their use of the software and ensure compliance with industry standards. Your role will also involve developing client profiles, fostering strong partnerships, and delivering outstanding customer service to address client queries and concerns promptly. By preparing regular reports and monitoring project progress, you will ensure transparency and alignment with client needs, highlighting successes and challenges along the way. To excel in this role, you should have proven experience in business development, sales, or customer support, preferably within the healthcare or software industry. A solid understanding of HIMS software and NABH protocols is highly beneficial, along with excellent communication and interpersonal skills to engage with clients effectively. You should be self-driven, capable of working independently or in a team, and possess strong problem-solving abilities to address customer challenges proactively. Proficiency in Microsoft Office, CRM software, and other client management tools is essential, along with a flexible and travel-ready mindset to provide on-site support as needed. This full-time position offers commuter assistance and requires fluency in English, with the work location being in person during day shifts. Join us as a Business Strategy Officer to make a meaningful impact on healthcare organizations, drive operational excellence, and deliver high-quality services to clients.,