As a Sales Strategy & Development Officer, you will be responsible for engaging in product demonstrations and client interactions to showcase the extensive features and value proposition of HIMS software. Your role will involve supporting the implementation and system integration processes at client hospitals and healthcare facilities to ensure smooth deployment and minimal disruption to ongoing operations. Working closely with the implementation team, you will resolve challenges swiftly and ensure client satisfaction with the solution. You will participate in conducting GAP analysis at client locations to identify areas for process optimization and provide recommendations to improve operational efficiency. Additionally, you will support clients in streamlining their internal processes and adopting NABH protocols to meet national quality standards and enhance service delivery in healthcare settings. Conducting comprehensive training programs for doctors, administrators, and staff to ensure proficiency in using HIMS software will be part of your responsibilities. Your role will also involve aiding in the development of client profiles for corporate empanelment and delivering top-tier customer service to address client concerns promptly and professionally. Preparing detailed progress reports and performance tracking for the Reporting Officer will be essential to maintain transparent communication. Your qualifications should include a proven track record in business development, sales, or customer support, preferably in the healthcare or software sectors. Familiarity with HIMS software and NABH standards, exceptional communication skills, and the ability to work independently and in collaboration with teams are required. You should possess strong analytical and problem-solving skills, with a solution-oriented approach focused on addressing customer needs. Proficiency in Microsoft Office Suite, CRM systems, and relevant client management tools is expected. Willingness and flexibility to travel as required for on-site training, implementation support, and customer service are essential for the success of client relationships and project delivery. This is a full-time position with benefits such as commuter assistance. The work schedule is during the day, and proficiency in English is required for this in-person role.,
The Business Strategy Officer plays a crucial role in driving business growth and success by effectively engaging with clients and ensuring the successful implementation of HIMS software solutions. Your primary responsibilities will include conducting product demonstrations that showcase the software's key features and benefits tailored to meet each client's specific business needs. You will play a key role in supporting clients during the system integration process, ensuring a seamless deployment that aligns with their operational requirements and minimizes disruptions. As a Business Strategy Officer, you will actively participate in conducting GAP analysis at client facilities to identify opportunities for operational improvements. By offering strategic recommendations and assisting clients in optimizing their processes to meet NABH standards, you will contribute to enhancing operational efficiency and improving healthcare outcomes. Additionally, you will provide training and support to healthcare professionals and staff to optimize their use of the software and ensure compliance with industry standards. Your role will also involve developing client profiles, fostering strong partnerships, and delivering outstanding customer service to address client queries and concerns promptly. By preparing regular reports and monitoring project progress, you will ensure transparency and alignment with client needs, highlighting successes and challenges along the way. To excel in this role, you should have proven experience in business development, sales, or customer support, preferably within the healthcare or software industry. A solid understanding of HIMS software and NABH protocols is highly beneficial, along with excellent communication and interpersonal skills to engage with clients effectively. You should be self-driven, capable of working independently or in a team, and possess strong problem-solving abilities to address customer challenges proactively. Proficiency in Microsoft Office, CRM software, and other client management tools is essential, along with a flexible and travel-ready mindset to provide on-site support as needed. This full-time position offers commuter assistance and requires fluency in English, with the work location being in person during day shifts. Join us as a Business Strategy Officer to make a meaningful impact on healthcare organizations, drive operational excellence, and deliver high-quality services to clients.,