Job
Description
Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Job Purpose: We are seeking a highly motivated Business Resilience Officer with a strong foundation in Business Continuity Planning (BCP). The ideal candidate will possess excellent communication skills and be comfortable operating under high-pressure situations, particularly during contingencies. This role demands a proactive individual who can effectively implement continuity strategies, ensure compliance across processes, and contribute to building a world-class business resilience framework across our Global Service Centers. Key Responsibilities: BCM Implementation & Standardization: Drive the implementation of changes, improvements, and standardization initiatives related to Business Continuity Management (BCM) across our Global Service Centers (GSCs). BCM Framework Alignment: Ensure strict alignment with the BCM framework by diligently completing activities such as: Conducting Business Impact Analysis (BIA) . Performing process risk assessments . Creating and maintaining comprehensive Functional Recovery Plans (FRPs) . Coordinating the training and testing of recovery strategies. Critical Process Management: Maintain an updated list of critical processes and continuously align continuity strategies with evolving business needs and organizational changes. New Process Integration: Collaborate seamlessly with migration managers to integrate newly transitioned processes into the Business Continuity Management System (BCMS) framework. BCP Awareness & Training: Conduct monthly Business Continuity Plan (BCP) awareness sessions for employees to foster a resilient culture. Vital Process Record Keeping: Maintain and regularly update vital process records, including shift schedules, customer contact lists, access requirements, exception matrices, cross-training documents, and the BCP pool staff list on SharePoint. Site-Level BCMS Activities: Execute site-level BCMS activities, including periodic review and revision of business continuity strategies, contact lists, and Functional Recovery Plans (FRPs). Testing & Coordination: Coordinate and conduct BCMS testing and training with Process Continuity Owners (PCOs) as per defined frequencies. Crisis Management SPOC: Act as the Single Point of Contact (SPOC) for all PCOs during crisis events, providing clear guidance and coordination. Recovery Leadership: Lead recovery coordination efforts during a crisis event, ensuring strict adherence to the Functional Recovery Plan (FRP). Status Reporting: Provide regular process recovery status updates to Process Leads, ensuring transparency and timely information flow. Required Experience & Skills: Education: Graduate in any discipline (prior experience in Business Continuity Planning is preferred). Communication: Strong verbal and written communication skills, with the ability to share information effectively across varied audiences. Interpersonal Skills: Strong interpersonal skills and the ability to build effective working relationships across teams. Multi-Site Management: Ability to manage responsibilities across multiple sites. Leadership & Influence: Capability to lead awareness programs and influence stakeholders effectively. Financial Acumen: Basic understanding of Finance and Accounting processes. Crisis Readiness: Availability and readiness to manage crisis situations, demonstrating calmness under pressure. Success Criteria: Self-motivated and accountable, with a proactive approach in challenging environments. Demonstrated ability to initiate and implement changes with a structured, organized working style. Able to multitask, adapt to changing priorities, and deliver results under pressure. Strong in maintaining accurate and comprehensive documentation. Collaborative team player who promotes a positive and respectful work environment. What We Offer: Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.
