Business Program Manager - Service

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Paychex It Solutions India Private Limited

5 - 11 years

5 - 11 Lacs

bengaluru karnataka india

Posted:3 months ago| Platform: Foundit logo

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Skills Required

project management focus client satisfaction management

Work Mode

On-site

Job Type

Full Time

Job Description

Provides management of ongoing business programs critical for Paychex success. Leads the planning and ensures the execution of program initiatives and is responsible for accurate and consistent program reporting metrics.

Responsibilities

Lead programs with Paychex partners to improve business results with a focus on increased productivity and decreased expenses. Implement best practices, standards, and metrics across the organization to improve the consistency of results.
Coordinate and lead post event analysis with affected teams to capture details of success, opportunity and exposure to drive improvement and client satisfaction in the program area(s) of focus.
Continued focus on the program to drive improved procedures and focus on building the culture around the program. Implement and maintain a metrics system that reflects the area measured.
Maintain and grow revenue and reduce expenses in the focused area.
Ensure continued coordination and communication of program. Identify underutilized program opportunities in both products and service and implement innovative strategies to drive increased activities in these areas.

Qualifications

Bachelors Degree in Business

Preferred

Project management experience or certifications a plus. Excellent group facilitation skills u2013 real experience with groups implementing multiple initiatives preferred. .
8 years of experience in Related Field.

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Business Program Manager - Service