Business Process Specialist

5 - 10 years

3 - 12 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

 
  • Identify areas of improvement in business processes and develop strategies to address them
  • Design, develop, and implement process improvements to increase efficiency, reduce costs, and enhance customer experience
  • Collaborate with cross-functional teams to ensure process changes are aligned with business objectives
  • Develop and maintain process documentation, including process maps, procedures, and work instructions
  • Analyse business processes to identify opportunities for improvement and recommend solutions
  • Develop and implement process metrics to measure performance and identify areas for improvement
  • Develop business cases to support process improvement initiatives
  • Ensure business processes are compliant with regulatory requirements and industry standards
  • Develop and implement compliance-related process changes and procedures
  • Conduct regular compliance audits and risk assessments
  • Collaborate with data scientists and IT teams to identify opportunities to leverage AI and automation technologies
  • Develop and implement AI-powered process automation solutions to improve efficiency and reduce costs
  • Analyse data to identify trends and opportunities for AI-driven process improvement
  • Develop and maintain AI-related process documentation and procedures
  • Collaborate with stakeholders to identify and prioritize business process improvement initiatives
  • Identify and coordinate the escalation of priority issues.
  • Actively participate in team meetings, including the review of key risk and process indicators.
  • Ability to evaluate systems, procedures and make recommendations for improvement
  • Identify and understand the key upstream processes that drive process efficiency and develop the ability to trace the ripple effects of changes.
About You:
Youre a fit for the role of Business Process Specialist if your background includes:
  • A bachelor s degree with a major or emphasis in Accounting and Finance is a requirement for this position.
  • At least 5 years of experience in business process improvement, operations, or a related field
  • Strong understanding of business operations and processes
  • Strong analytical and problem-solving skills, communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong project management skills, with experience in managing multiple projects simultaneously
  • Experience with process modelling and design tools (e.g., Visio)
  • Understanding of data analysis and visualization tools (e.g., Power BI, Excel)
  • Familiarity with AI and machine learning concepts and tools (e.g., Open Arena, Other AI TR tools)
  • Ability to work with cross-functional teams and stakeholders
  • Strong attention to detail and ability to ensure accuracy and quality in work products
  • Hand on experience on SAP
  • Excellent communication skills to effectively articulate solutions to internal and external stakeholders
  • Ability to multi-task and balance requests without losing sight of overall objectives and deadlines
  • Foster strong internal & external relationships, with a focus on collaboration & client service
  • Insatiably curious, desire to learn more and ask inquisitive questions to come up with creative sustainable solutions
  • Highly adaptable individual who can work in a dynamic environment to be able to think out of the box and connect the dots
  • Proficiency in Microsoft office products (with an emphasis on Excel) or other programming languages and an aptitude for learning new applications
  • Job Purpose:
  • The Business Process Specialist will play a key role in driving process excellence and improvement initiatives across the organization. This role will involve identifying areas of improvement, designing and implementing process changes, and ensuring compliance with regulatory requirements. The successful candidate will also leverage AI and automation technologies to enhance business processes, improve efficiency, and reduce costs.

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