Business Process Automation Manager

Job Description

Ecolab is seeking a Business Process Automation/Analysis Manager within the companys Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week What You Will Do: Manages and supports team of Business Analysts Responsible for project portfolio and successful delivery of all prioritized projects Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting Responsible for timely project results, tracks improvements, ensures control, and maintains accountability Coaches and mentors operational teams in project management and business analysis (as needed) Seeks out and quantifies process and technology driven improvement opportunities Assesses and identifies risk to fulfill the defined objectives Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders Trains and mentors project team members in project management methodologies Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies Networks with internal/external resources to bring best practices to the projects/organization Models operational excellence, visibly demonstrating leadership/change management behaviors Minimum Qualifications: Bachelor s degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience Ability to communicate well and translate between business processes and technology requirements and teams Formal project management experience or proven skills, preferably in Technology, Finance or Business Services Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Proven success initiating change and ability to communicate and influence at all levels of the organization Excellent English written and verbal communication skills Experience with one or more automation platforms such as ServiceNow Preferred Qualifications: Advanced degree preferred Relevant experience in Technology, Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Self-driven, outcomes-oriented performer Strong analytical skills Excellent verbal and written communication skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms