Business Operations Executive

Rapido is expanding in Bilaspur, and we’re looking for a Business Operations Executive (BOE) to join our city operations team. As the on-ground Point of Contact (PoC), you will play a key role in demand and supply acquisition, executing marketing campaigns, and resolving operational challenges to strengthen Rapido’s presence in Bilaspur.

Key Responsibilities:

• Execute on-ground marketing activities (BTL/Offline) to boost demand and supply acquisition.
• Conduct market surveys and ensure effective campaign execution.
• Engage with captains (riders) for feedback, training, and issue resolution.
• Build local partnerships to strengthen demand and supply channels.
• Monitor competitor activities and develop counter-strategies to retain captains.
• Act as the Voice of Captains and customers, sharing insights with the strategy team.
• Address and resolve operational challenges while ensuring smooth city operations.

Requirements:

• Local Knowledge: Must be a Bilaspur resident with strong understanding of city routes and market dynamics.
• Experience: 1-2 years in Marketing, Sales, or Field Operations (preferably managing blue-collar teams).
• Skills: Strong interpersonal, communication, and problem-solving abilities.
• On-Ground Readiness: Ability to handle challenges and drive results independently.

Why Join Rapido?

• Be part of India’s leading mobility platform and create a real impact in your city.
• Take ownership and drive city operations with full accountability.
• Solve unique challenges and see immediate results.
• Learn and grow with industry leaders while building your expertise.

Important:

• Only apply if your hometown is Raipur.
• Do not apply if your expected salary is above ₹3 LPA.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person