Business Operations Associate

Job Description

What You ll Be Doing EBS Activities Responsibility in Business Operations. Oversee the end-to-end order lifecycle, from order entry to fulfillment, ensuring timely and accurate processing. Manage sales order processing, including order creation, validation, scheduling, and fulfillment. Handle order revisions, cancellations, and backorders in alignment with company policies and customer requirements. Monitor order status and proactively resolve issues to maintain smooth order processing and customer satisfaction. Ensure compliance with company policies and external regulations throughout the order management process. Collaborate with cross-functional teams, including Shipping, Inventory, and Finance, to streamline order processing and resolve operational challenges. Implement and enhance automation solutions to improve the efficiency and accuracy of order processing tasks. Manage customer and vendor creation processes, ensuring accurate and timely updates to master data. Handle customer and vendor changes, maintaining data integrity and consistency across the system. All tasks must be completed within the agreed SLA. What We Are Looking For Minimum 2-3 years of relevant experience in Order management Any full-time graduates. Order Management experience in handling day-to-day workload, End-to-End Supply chain process knowledge Ensuring an appropriate flow in compliance of SOP On hand working experience on ERP tool Proficient in MS Excel, PPT preparation and presentation skills Should be forthcoming and manage independently. Able to communicate effectively with internal / external parties. Fluent in communication in English (Communication Verbal) Open to work in rotational shifts ( Including night ) Acceptance to work on all National and Public holidays. Immediate joiner Preferred.