Business Intelligence Analyst

Role Overview: As an Analyst - Business Intelligence and Data Support at House of Shipping, you will be a crucial part of our dynamic team. Your attention to detail and proactive approach will help in managing access permissions, ticketing system, supporting dashboard design and maintenance, and ensuring smooth operations for team members. Your expertise will play a key role in streamlining processes and enhancing the efficiency of our business intelligence functions. Key Responsibilities: - Manage and oversee the access permissions process, ensuring proper allocation and access permissions for all team members. - Manage and track support tickets within the ticketing system, ensuring timely resolution. - Prepare, redesign, and maintain document templates to improve workflow efficiency. - Ensure daily updates to documentation, keeping all information current and accurate. - Collaborate with other departments to resolve Power BI-related issues and challenges. - Monitor daily Power BI dashboard refreshes, troubleshoot any failures, and implement necessary fixes to ensure seamless performance. Qualifications Required: - Excellent organizational and time management skills. - High attention to detail and ability to multitask effectively. - Strong communication and interpersonal skills. - Professional proficiency in English. - Understanding of Power BI. (Note: No additional details about the company were provided in the job description.),