Business Development Manager(BDM)

Business Development Manager (BDM)

Location: Sarjapur Road, Bangalore (On-site)

Work Hours: 11:00 AM 7:00 PM | Monday to Friday

Compensation: ?8 LPA (?3 LPA Fixed + ?5 LPA Performance-Based Incentives)

Role Overview

We&aposre looking for a driven and dynamic Business Development Manager (BDM) to own the full customer relationship lifecyclefrom lead conversion and onboarding to retention and upselling. This is a full-time, in-office role that involves proactive sales engagement, CRM operations, and handling both inbound and outbound communication.

Key Responsibilities

• Manage end-to-end customer journey: onboarding, support, upsell, and retention
• Handle inbound, outbound calls to engage leads, explain offerings, and close deals
• Track and optimize performance using CRM systems, dashboards, internal tools
• Operate and oversee chatbot communication flows and live chat interactions
• Drive sales operations and achieve weekly/monthly targets
• Collect feedback & improve customer experience through structured follow-ups
• Work closely with internal teams (operations, product, marketing) to ensure service quality
• Create and maintain reports on performance metrics and customer interactions

Required Skills & Experience

• 1+ years of experience in sales, customer relationship management, or business development
• Proven ability to meet and exceed targets
• Strong verbal & written communication skills in Hindi & English (Kannada is a plus)
• Comfortable working in a fast-paced, target-driven environment

Why Join Kamzo

• Competitive fixed salary + high-performance incentives
• 5-day work week (SatSun off)
• Opportunity to grow with a fast-scaling startup
• Make a direct impact on customer experience and revenue
• Positive work culture and ownership mindset