Intern - Client Success

Intern Client Success

Location:

Duration:

Role Overview:

We're looking for a smart, proactive intern to support our Client Success team. You'll work closely with clients to understand their requirements, align the right telecalling resources, and ensure smooth delivery and performance tracking.

Key Responsibilities:

• Coordinate with onboarding of clients and understand project needs and updates
• Align and onboard telecalling resources as per client requirements
• Monitor resource performance and daily reporting
• Support training and performance improvement initiatives
• Maintain client and resource databases (basic Excel/Google Sheets/CRM)
• Assist in preparing reports and client updates

What We're Looking For:

• Excellent communication and coordination skills
• Strong sense of ownership and problem-solving attitude
• Basic understanding of operations or client servicing
• Comfortable working in a fast-paced startup environment
• Proficiency in MS Excel/Google Sheets/CRM is a plus

Perks:

• Hands-on exposure to client success and operations management
• Salary + Internship certificate and Letter of Recommendation (based on performance)
• Potential for full-time offer post-internship