Business Development Manager

The successful candidate will be responsible for delivering business development initiatives for Prometric and driving bookings/revenues to achieve annual targets. These initiatives include establishing and maintaining relationships with client contacts in the applicable geographic region, which includes, but is not limited, to:

1. EAP school preparation program representatives and recruitment officers;
2. Post-secondary school registrars, admissions officers, and recruitment officers;
3. Newcomer and immigrant services centres;
4. Immigration consultants, lawyers, and advisors
5. Professional associations and employers that require language proficiency testing;
6. Prospective test centres; and
7. Community organizations within India and the region.

This position reports to the Vice President, Revenue, Language Proficiency and Prior Learning Assessments and Director, Business Development, India

Responsibilities

The successful candidate will be expected to:

Business Development

• Help to establish sales goals for new business activities and report on their success and impact on a monthly basis.
• Take a central role in the growth and success of test preparation programs.
• Act as a resource for backup and follow through on key initiatives, which includes testing and strategic partnerships.
• Assist with the expansion of the CELPIP Network and preparation programs within India and South Asia
• Help to expand the adoption of CELPIP in post-secondary institutions and other organizations.
• Oversee and manage relationships through scheduled and regular follow ups.
• Manage a prospect list with estimates of impact and success over time.
• Use data to inform and contribute to growth strategies for India and South Asia in collaboration with the Vice President, Revenue, Language Proficiency and Prior Learning Assessments and Business Development Director, India
• Similar responsibilities may be required in other regions as business needs require.

Tactics will include:

• Establishing, building, and expanding relationships with existing and potential clients (i.e., end-user clients and partner organizations).
• Delivering presentations to communicate and sell new and changing products, features, benefits, and offerings.
• Monitoring market conditions, product innovations, and competitors products, sales, etc.
• Ensuring client satisfaction levels are maintained and increased appropriately through proactive problem-solving and high engagement.
• Conducting client meetings, demonstrations, and other client requests as required.
• Conducting ongoing needs-analyses to determine appropriate services to meet client requirements.
• Managing expectations internally and externally and developing business solutions accordingly.
• Striving to find and develop new business opportunities.
• Keeping clients apprised of new product functionality.
• Increasing brand loyalty and improving customer satisfaction.
• Attending industry-related conferences and events as required.

Requirements

Qualified candidates will possess the following

• A four-year undergraduate degree from an accredited university in an applicable field. A graduate degree will be considered an asset.
• Familiarity with network and computer systems is an asset.
• 5+ years of experience.
• Excellent written and verbal communication skills.
• Proficient at Microsoft Word, Excel, and PowerPoint.
• Familiarity with the Canadian education market.
• Familiarity with high stakes language proficiency testing.
• Experience working in a dynamic, team-oriented environment.

Other Requirements

• Must be able to travel in India and internationally.