Business Development Manager-3PL & Micro-Fulfillment (Dark Stores)

Job Title: Business Development Head/Manager 3PL & Micro-Fulfillment

Overview:

NOT LOOKING FOR 3PL WAREHOUSE EXPERIENCE

Key Responsibilities:

1. Business Development & Client Acquisition

• Identify and onboard clients in D2C, e-commerce, FMCG, retail, and Q-commerce sectors.
  
• Develop and implement sales strategies to drive revenue and maximize warehouse utilization.
  
• Maintain a healthy sales pipeline and consistently achieve revenue targets.
  
• Build and nurture CXO-level relationships across potential client organizations.
  

2. Client Onboarding & Relationship Management

• Oversee end-to-end onboarding, ensuring seamless handoff to operations.
  
• Serve as the primary contact for key accounts, focusing on retention, upselling, and cross-selling.
  
• Resolve client issues with urgency and professionalism.
  

3. RFQs, Proposals & Commercial Strategy

• Collaborate with solutions and operations teams to build customized proposals.
  
• Lead pricing discussions and commercial negotiations.
  
• Ensure alignment of proposals with margin and delivery expectations.
  

4. Cross-Functional Collaboration

• Coordinate with operations, finance, and tech teams to deliver tailored fulfillment solutions.
  
• Work with marketing teams on lead generation and brand positioning initiatives.
  

5. Reporting & Performance Monitoring

• Track KPIs such as revenue growth, client acquisition, occupancy rates, and proposal success.
  
• Provide regular performance updates and pipeline reports to leadership.
  
• Utilize CRM tools to manage client data and optimize sales efforts.
  

Key KPIs:

• Revenue growth & warehouse occupancy
  
• Client acquisition & retention
  
• Proposal win rate & RFQ response time
  
• Expansion through upsell/cross-sell initiatives
  

Ideal Candidate Profile:

• 3+ years of sales or business development experience in logistics,D2C
  
• Strong exposure to D2C brands and a deep understanding of their logistics needs.
  
• Proven experience with RFQs, commercial negotiations, and large deal closures.
  
• Excellent communication, negotiation, and stakeholder management skills.
  
• Analytical mindset with the ability to evaluate pricing and operational feasibility.
  

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