Business Development Executive

Job Title: Business Development Associate

About CarePal Group:

CarePal Group

make quality healthcare accessible and affordable for all. The group comprises three core

business verticals:

ImpactGuru www.impactguru.com

Indias leading healthcare crowdfunding platform helping patients raise funds for critical medical

treatments via donations from individuals, corporates, and NGOs.

CarePal Money – www.carepalmoney.com

A tech-enabled medical lending platform offering instant patient financing solutions in

partnership with top hospitals, diagnostic centers, and clinics across India.

CarePal Secure

A health protection solution platform providing affordable health insurance and

pre/post-treatment bundled healthcare packages for underserved segments.

Together, these entities provide a comprehensive 360 solution for patients by combining

crowdfunding

inclusive healthcare financing platforms in India.

Role Overview:

Business Development Associate

team in Mumbai. You will be responsible for identifying and onboarding new healthcare

partners—including hospitals, clinics, and diagnostic centers—and nurturing long-term

relationships to drive patient loan referrals and business growth.

Key Responsibilities:

Hospital Relationship Management

• Build, maintain, and strengthen long-term relationships with hospital management,

doctors, finance departments, patient coordinators, and support staff.

• Act as the primary point of contact for all hospital stakeholders regarding CarePal Money

(patient financing) and ImpactGuru (crowdfunding) offerings.

• Conduct regular on-site visits to assigned hospitals ensure high visibility and recall for

CarePal Group’s services.

• Drive awareness of patient financing and crowdfunding solutions within the hospital

ecosystem through in-person meetings, standees, brochures, and staff training.

Patient Engagement & Lead Generation

• Engage directly with patients and their families at the hospital premises to understand

their financial needs during medical emergencies.

• Generate leads by identifying financially stressed patients and offering suitable solutions

CarePal Money

• Explain loan and crowdfunding eligibility, process, documentation, and benefits to

patients in a compassionate and empathetic manner.

• Guide patients through the application process—assist with documentation, form

submissions, and connect them with internal support teams for faster closures.

Conversion & Performance Tracking

• Drive maximum patient referral volume from each hospital by building rapport and trust

with frontline medical staff and hospital coordinators.

• Coordinate with internal telesales, credit, and operations teams to ensure swift

turnaround on leads and timely updates to patients.

• Track daily leads, referrals, conversions, and disbursals to measure performance and

identify areas for improvement.

• Share regular updates with reporting managers on referral pipeline status, conversion

ratios, and hospital-level activity metrics.

Mandatory Requirements:

• Education:

  Graduate in any discipline (MBA preferred but not mandatory)

• Experience:

  1-5 years in business development, sales, or partnerships in healthcare,

fintech, insurance, or financial services

• Languages:

  Fluency in

  English and Hindi

  is mandatory

• Travel:

  Comfortable with regular local travel for partner meetings and field visits

• Tech Proficiency:

  Hands-on with CRM tools, mobile apps, and digital onboarding tools

• Soft Skills:

  Strong interpersonal, communication, and relationship-building skills

• Mindset:

  High ownership, goal-oriented, and self-motivated to work in a fast-paced,

target-driven environment