Business Development Executive

Job Opportunity: Customer Care Executive / Senior Customer Care Executive Location: Goregaon, Mumbai Contact: Abhishek (HR) - 9289135337

Niraj (HR) - 7428131238
We need 5 candidates for this role. Key Responsibilities: Handling customer inquiries and understanding their requirements for shifting domestic household goods and cars. Arranging surveys and providing quotations to customers on time. Coordinating the packing and delivery process to ensure smooth execution. ¢ Maintaining regular communication with customers and resolving any issues. Key Result Areas (KRA): ¢ Ensure customer satisfaction and on-time service. ¢ Maintain accuracy in inquiries, surveys, and quotations. ¢ Coordinate with the operation team before packing and delivery. ¢ Resolve customer complaints and maintain records. ¢ Achieve sales and process-related targets. Required Skills & Qualifications: ¢ Proficiency in English ,Hindi, Marathi, and Gujarati (written and spoken). ¢ Experience with MS Excel, MS Office, and email communication. ¢ Graduation (Preference for English, Marathi/Gujarati speakers). ¢ Candidates from Western line will be given preference. ¢ Open to both freshers and experienced candidates. Benefits and Salary: CTC: Rs.20,000 to Rs.25,000 (based on experience). ¢ PF and ESIC schemes. ¢ Monthly incentives and leave policy. ¢ Rotational week-off and direct payroll under the company. ¢ Yearly increment based on performance. ¢ Mediclaim facility provided. ¢ Leave Policy: 1.5 Earned Leave (EL) per month, 1 Casual Leave (CL) per month, 1 Quarterly Leave, Public Holidays provided. Why Join Us? APML is one of the oldest and top most trusted companies in India, specializing in HHG / CAR, logistics, ODC, Warehousing, and Transportation. Excellent career growth and professional development opportunities. Address: APML Tower, Plot No 53/53/1, Opposite Pravasi Industrial Estate, Vishweshwar Nagar Road, Goregaon East, Mumbai - 400063.