Business Continuity Management, Analyst

This purpose of role is to support the Private Bank Business Continuity Management program. Which is led by the Centre of Competence team at Mumbai location. The team provides centralized and standardized business continuity management services to support global agenda on COO topics by consolidating BCM activities and supporting business.

Your key responsibilities

• Liaise with regional BCM partners, primary BCC to develop effective working relationships and documented BC plans.
• Notification and guidance of new requirements received from NFRM and support team in implementation.
• Subject matter guidance for business continuity management to the team.
• Conduct Call tree test, Business review stress test (BRST), Awareness training and Business continuity document update for IPB divisions.
• Working closely with business heads, accountable managers (AM), Non-Financials risk management (NFRM) team to get approvals and relevant information
• Management Information (MI) and accurate, independent, regular and ad-hoc reporting
• Perform workflow challenge reviews and quality check and provide feedback to team for continuous improvement.
• Identify improvement areas and figure out solutions for continual improvement.
• Review scorecards and discuss the challenges with respective Accountable managers, BCM partners and regional BCM partners.
• Conduct process review workshops with process owners and required process stakeholders where required

Your skills and experience

• Minimum 4-6 years experience in the financial services / consulting industry with relevant business continuity management experience preferred
• Experienced user of MS Office (Word, Excel, PowerPoint, Project) is critical
• Proven experience in coordinating with internal stakeholders e.g. (Business / COO / Finance teams)
• Demonstrated capability of problem-solving, decision-making, sound judgment, assertiveness
• Strong relationship building and interpersonal skills
• Excellent oral and written communication skills
• Ability to work independently showing drive and initiative with minimal supervision
• Ability to work in fast paced environment
• Flexible problem-solver, open minded to receiving input from colleagues
• Ability to share and receive information, knowledge and expertise within the team environment
• Preferably CBCI/CBCP certified or ISO 22301 Implementation Certification
• Ability to work within virtual global teams in a matrix organization and across all levels of management and staff

Key Interactions

• Business Coordinators
• Business Leads
• Accountable Managers
• NFRM Leads