Business Analytics Manager

As a Business Analytics Lead / Manager at our international BPO team in Chandigarh, you will be responsible for leading a team of analysts to deliver actionable insights and drive performance improvements through data analytics and business intelligence. - Lead a team of analysts to deliver business performance reports and insights. - Design dynamic and interactive dashboards, scorecards, and MIS reports using Microsoft Excel and SQL. - Collaborate with operations and client stakeholders to define and track KPIs and SLAs. - Analyze large datasets to identify performance trends and improvement opportunities. To excel in this role, you should have: - Strong hands-on expertise in Powerpoint, Advanced Excel, SQL, and Data Visualization. - Strong analytical, problem-solving, and storytelling skills. - Excellent communication and stakeholder management abilities. As an ideal candidate, you should be a graduate with a keen interest in business analytics and data-driven decision-making. If you join us, you can look forward to: - Working with global stakeholders and diverse business functions. - Being part of a fast-paced, growth-oriented environment with a recognition-driven culture. - Gaining exposure to international BPO analytics and transformation initiatives. Interested candidates can share their profiles at rupali.devlekar.C@eclerx.com.,