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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Wipro

8 - 13 years

20 - 30 Lacs

hyderabad pune

Posted:-1 days ago| Platform:

Apply

Skills Required

brd requirement gathering user stories frd business analysis requirements management elicitation

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role Overview

Business Analysts

Key Responsibilities

Act as a liaison between business stakeholders and technical teams to
translate business needs into functional and non-functional requirements
.
Conduct
requirement elicitation sessions
(workshops, interviews) and create
BRD, FRD, and user stories
.
Analyze
customer journeys
, staff workflows, and contact center processes to identify gaps and propose improvements.
Support
Agile ceremonies
and maintain product backlog in collaboration with Product Owners and Scrum Masters.
Ensure
end-to-end traceability
of requirements and compliance with banking standards (KYC, AML, regulatory norms).
Partner with developers, testers, and architects to validate solutions and manage UAT.
Drive
process reengineering
and transformation initiatives for staff channels and contact center applications.
Prepare
business cases
, impact assessments, and assist in change management.

Required Skills & Experience

5+ years
of Business Analysis experience in
Retail Banking
or
Financial Services
.
Strong understanding of
staff-based applications
,
contact center technologies
, and
customer servicing platforms
.
Experience in
Agile methodologies
, user story mapping, and backlog management.
Familiarity with
banking compliance processes
(KYC, fraud checks) and
risk management frameworks
.
Excellent communication and stakeholder management skills.
Ability to work in
large-scale transformation programs
across multiple geographies.

Preferred Skills

Knowledge of
workflow automation
and
business process management
(generic, no specific tool).
Exposure to
customer experience optimization
and
contact center enhancements
.
staff-based applications

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Information Technology & Services

Bengaluru

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Business Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview

Business Analysts

Key Responsibilities

translate business needs into functional and non-functional requirements

requirement elicitation sessions

BRD, FRD, and user stories

customer journeys

Agile ceremonies

end-to-end traceability

process reengineering

business cases

Required Skills & Experience

5+ years

Retail Banking

Financial Services

staff-based applications

contact center technologies

customer servicing platforms

Agile methodologies

banking compliance processes

risk management frameworks

large-scale transformation programs

Preferred Skills

workflow automation

business process management

customer experience optimization

contact center enhancements

staff-based applications

More Jobs at Wipro