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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Wipro

4 - 10 years

0 - 30 Lacs

Pune

Posted:3 hours ago| Platform:

Apply

Skills Required

Ba SRD Srs Confluence Servicenow JIRA

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Analyze business requirements to identify process improvements and develop solutions using ServiceNow platform.
Collaborate with cross-functional teams to design, implement, and maintain IT services management processes.
Develop and maintain documentation of business applications using Confluence or similar tools.
Provide training and support to end-users on newly implemented changes.

Job Requirements :

Desgin and document SRDs based on business requirements

Translate business requirements to functional and technical specifications
Collaborate with business stakeholders to gather and analyze requirements for new service requests
Configure SRDs in Confluence, Service Now
Work closely with Technology owners and implement best practices
Conduct impact analysis and feasibility studies on proposed solution
Provide strategic consulting to clients on process improvements and service optimization
Good knowledge on SRD lifecycle and management

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Business Analyst