Business Analyst

Responsibilities - -Analyze the end-to-end processes to identify inefficiencies and recommend enhancements. - Generate actionable insights and provide recommendations to improve team performance and meet SLAs. - Create detailed reports, dashboards, and presentations for management and stakeholders. - Work closely with internal teams and stakeholders to understand requirements and ensure alignment with business objectives. - Strong analytical skills with proficiency in data analysis tools. - Excellent communication and presentation skills to convey insights effectively. - Ability to manage multiple tasks and prioritize in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Familiar with various reporting tool such as Google data studio, Google Sheet, Tablueue, etc Essential Skills : - Strong analytical skills with proficiency in data analysis tools. - Excellent communication and presentation skills to convey insights effectively. - Ability to manage multiple tasks and prioritize in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Familiar with various reporting tool such as Google data studio, Google Sheet, Tablueue, etc