Business Analyst

Role Business Analyst _Support Functions

Expected Years of Experience – 6-8+

Purpose of Role

• Bridging the gap between business needs and technology solutions within the organization.

• Analyze business processes, gather requirements, and propose effective solutions to enhance productivity,

efficiency, and overall performance.

• Collaborates with various stakeholders, including business managers, subject matter experts, project

managers, and IT teams, to ensure successful project delivery and alignment with business objectives.

Key Accountabilities

Responsibilities will include but will not be restricted to:

• Elicit, document, and analyze business requirements by conducting interviews, workshops, and meetings

with stakeholders. This involves understanding business processes, workflows, and challenges to identify

improvement opportunities.

• Collaborate with the development team to design solutions that meet business needs and align with the

organization's overall strategy. Prepare functional specifications and use cases to guide the development

process.

• Act as a liaison between business stakeholders and the technical team to ensure effective communication

and understanding of requirements. Present findings, recommendations, and project updates to various

audiences, including senior management.

• Assist in creating test scenarios, conducting testing, and validating solutions to ensure they meet the

specified requirements and perform as expected.

Technical Requirements (what)

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field.

• Strong analytical and problem-solving skills with the ability to think critically and logically.

• Excellent communication and interpersonal skills to effectively interact with stakeholders from diverse

backgrounds.

• Proficiency in requirements gathering techniques, process modeling, and data analysis.

• Familiarity with project management methodologies and tools.

• Knowledge of business analysis tools such as MS Visio, JIRA, or other relevant software.

• Understanding of software development lifecycles (SDLC) and agile methodologies is a plus.

• Ability to adapt quickly to changing business needs and priorities.

• Experience in Insurance Sector is mandatory

• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous but not mandatory.Role & responsibilities

Preferred candidate profile