Business Analyst, Q2C Strategy and Solutions

As a Business Systems Analyst in the Salesforces Quote to Cash (QTC) Enterprise Strategy & Solutions team, you will be part of a growing organization that focuses on solving complex problems and connecting business needs with technical solutions. Your role will involve working on enterprise-level projects to scale and streamline internal Quote-to-Cash operations. Here are the key responsibilities for this position: - Partner with Functional Leads and Technical Architects to understand the future-state vision for Quote-to-Cash systems and processes, translating them into actionable system enhancements. - Lead and document business and system requirements by engaging with subject matter experts and business stakeholders. - Map and document current and future processes, system interactions, and data flows using tools like Lucidchart. - Support data migration efforts, including data mapping, validation, and reconciliation activities across different systems. - Utilize data analysis and BI skills to identify patterns, track KPIs, and provide actionable insights to stakeholders. - Collaborate with Product Managers and Architects to build or refine Salesforce automations such as flows, creating AI agents, and other process efficiencies. - Manage project delivery by tracking requirements, communicating updates, and identifying risks or dependencies. - Lead and participate in UAT cycles, validate data accuracy post-migration, and ensure system changes align with business requirements. - Maintain clear and up-to-date documentation of business rules, configurations, and data flow logic. - Work with enablement teams to prepare training materials and support change management for new tools or features. Qualifications required for this role include: - Hands-on experience leading projects as a Business Analyst or Business Systems Analyst, preferably in a SaaS or enterprise environment. - Background in Q2C, CPQ, Contract Lifecycle Management, or Order Management systems. - Familiarity with tools like Lucidchart, Smartsheets, or similar for process or project documentation. - Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment. - Excellent communication skills to effectively collaborate with both business and technical stakeholders. - Curious and proactive mindset with a focus on ownership and understanding system and data relationships. - Hands-on experience with data migration projects, data validation, or system integration. - Proven aptitude for data analysis and reporting, including experience with SQL/SOQL queries and BI tools like Tableau, PowerBI, or similar. Preferred skills/experience that would be advantageous for this role include: - Experience with Salesforce administration or Agentforce automation. - Exposure to large-scale transformation, data-heavy, or M&A integration initiatives. - Experience supporting New Product Introduction or Business Operations teams.,