Business Analyst

As an experienced Business Analyst with a background in the Healthcare domain, you will play a crucial role in bridging the gap between business needs and technical solutions to ensure project success at every phase of the lifecycle. Key Responsibilities: - Process Improvement & Optimization - Map existing end-to-end billing and tech processes - Review and identify inefficiencies or bottlenecks - Recommend and implement workflow improvements to enhance productivity and reduce claim denials - Utilize process mapping tools (e.g., Visio) to document current and future state processes - Requirements Gathering & Documentation - Collaborate with stakeholders to gather business and system requirements - Translate business needs into clear, actionable documentation (e.g., SOPs, process flows, use cases, user stories) - Healthcare Compliance & Quality Assurance - Ensure processes comply with ISO and other UK healthcare-related regulations - Identify risks and recommend controls or audits to maintain compliance - Data Analysis & Reporting - Use tools like Power Bi to analyze trends and KPIs - Develop actionable insights from data to guide decision-making - Training and Compliance Support - Act as a bridge between trainer and quality manager to ensure up-to-date training and standardized service delivery across PB - Assist in training efforts for new systems or processes Additional Company Details: This position offers full-time employment with benefits including health insurance and Provident Fund. The work schedule is a day shift from Monday to Friday in the UK. Qualifications Required: - Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field - 2+ years of experience in the Healthcare domain as a Business Analyst Skills & Experience using tools: - Tools: Excel, Visio, project management tools (Jira, Trello) - Skills: Business process modeling, data analysis, stakeholder management, healthcare regulations, agile/scrum methodologies Please note that this role also involves secondary responsibilities such as Project Management Support, Stakeholder Communication, and Training & Change Management.,