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Business Analyst II - Client Facing Documentation

Business Analyst II - Client Facing Documentation

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

FIS

3 - 8 years

4 - 8 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

customer service orientation adobe business analysis ms office tools adobe acrobat transfer agency css software testing regression testing systems development life cycle ms project financial services javascript java git waterfall html agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Team

The primary purpose of the Business Analyst II role within the BPS Transfer Agency organization is to lead and coordinate the Client Documentation Teams efforts in developing, analyzing, and validating business requirements for post-sales forms. This role plays a key part in supporting service deliverables and strategic initiatives by driving process improvements, enhancing operational efficiency, and aligning documentation workflows with evolving business needs. The BA II collaborates closely with Global Shared Services and cross-functional teams, often managing multi-site projects of moderate complexity that require initiative, independent judgment, and resource coordination.

What You Will Be Doing

Client-Facing Documentation (Asia-EMEA Transfer Agency)

Drive the development and delivery of post-sale client-facing materials, ensuring consistency in content, design, version control, approvals, production, and distribution.
Lead or contribute to the review and refinement of documentation to align with evolving business needs.
Manage cross-functional relationships to ensure timely and accurate delivery of materials.
Serve as the central point of contact for BPS TA offices regarding post-sale client documentation.

Project Support

Contribute to regulatory, strategic, and tactical initiatives that support BPS TA deliverables, providing subject matter expertise and documentation leadership as needed.

Ongoing Responsibilities

Manage team communications, including email and voicemail correspondence.
Actively participate in and facilitate team and divisional meetings.
Independently plan and manage daily activities to meet objectives.
Apply sound judgment and decision-making aligned with departmental and corporate policies .

Note: The responsibilities outlined above reflect the general scope and nature of work performed in this role. They are not intended to be an exhaustive list of all duties, skills, or tasks that may be required. Additional responsibilities may be assigned as needed.

Required Education & Training:

Bachelors degree or equivalent experience in a relevant field.
High proficiency in written and spoken English.
Strong working knowledge of Adobe InDesign and Adobe Acrobat Pro , particularly for the creation and formatting of client-facing documentation.
Familiarity with documentation standards and regulatory requirements.

What you bring:

Minimum 3 years of experience in Financial Services, with a strong focus on the Transfer Agency domain
Proven track record of managing or contributing to small- to medium-scale initiatives
Solid understanding of systems development life cycles, including waterfall, agile, and other modern project methodologies
Strong grasp of Business Analysis standards, with the ability to apply them effectively in dynamic environments
Excellent organizational, analytical, and time management skills to handle multiple priorities under tight deadlines
Proficient in Adobe Pro or Adobe InDesign for document preparation and formatting
Exceptional customer service orientation, fostering high satisfaction among internal and external stakeholders
Strong verbal and written communication skills, with the ability to engage effectively across all organizational levels
Fluent in English, both written and spoken
High attention to detail and commitment to quality deliverables
Self-motivated and adaptable, with the ability to work independently under pressure
Effective problem-solving and collaboration skills, with a team-oriented mindset
Proficient in Microsoft Office tools, including Excel, Word, Access, and MS Project
Good Team Player.

Added bonus if you have:

Knowledge of FIS products and services
Knowledge of the business goals, objectives and business operations for Capital Markets BPS organization
Knowledge of Capital Markets, financial instruments and products.
Good command of at least one other European language

Working hours will be from 11:00 AM IST

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Business Analyst II - Client Facing Documentation