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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Hsbc

1 - 10 years

15 - 17 Lacs

hyderabad

Posted:-1 days ago| Platform:

Apply

Skills Required

service management agile problem management workflow incident management business rules release management monitoring financial services technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Capturing, analysing and documenting HR business processes using formal analysis techniques
Documenting high quality user stories for the product backlog through close collaboration with HR product owners and ServiceNow developers
Producing technical documentation and supporting content (training materials, user guides, design documentation, configuration workbooks)
Supporting the delivery of ServiceNow based solutions, using out of the box configuration and/or code frameworks e. g. system config, rules and workflow
Testing config and code to ensure it meets requirements and quality
Aligning with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls
Identifying continuous improvement opportunities e. g. error detection and performance enhancements
Ensuring alignment with HSBC standards, governance and documentation requirements
Actively participating in the ServiceNow Agile Delivery Pod e. g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance

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London

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Business Analyst