Business Analyst

Job Description

Business Analyst Experience, Commerce Experience, AI/ML Experience, Experience with Back-Office Systems Business analysts are one of the key drivers of our continued growth and success in definition and development of our commerce products and solutions. As an integral part of product management, the business analyst is responsible for supporting the team through review, analysis and evaluation of users needs and related business systems. Manages the process and definition including documenting requirements, scope of business objectives to assist in the formulation of solutions that drive overall business strategies. Responsibilities: Partner with product management to define and align commerce requirements and capabilities needed within the product. Develop a deep understanding of product requirements and act as the liaison between product and development to take requirements through the development process. Work with development to turn product defined requirements into user stories that align to epics and features within Jira. Attend all of the internal development meetings and represent the product manager vision through the entire development process. Identify ways to improve systems by studying current practices, designing modifications, and staying current with customers, market and competitive trends. Influence controls by identifying problems; recommending process and procedures modifications. Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintain user confidence and protect operations by keeping information confidential. Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs. Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making. Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to business and client committees. Create clear business requirements by analyzing functions, conducting research, evaluating output requirements and formats. Create workflow charts, diagrams and writing specifications that translate higher level requirements into detailed stories that direct development. Skills and Qualifications Bachelor s degree or higher with a minimum of 5 years of experience as a business analyst. Knowledge of Digital Commerce concepts including B2B, B2C and B2B2C. Experience developing detailed user requirements, specifications and use cases. Ability to translate business users requirements into technical requirements to align the engineering team to develop. Strong working knowledge of relevant Microsoft applications, including Word, Excel, Teams, and PowerPoint. Working knowledge of Mural, or other design thinking tools. Working knowledge of AHA and JIRA. Experience working in Agile development/Scrum concepts (Epics, Stories, Sprint Planning, Retrospectives). Highly proficient writing capabilities. Knowledge and understanding of wireframe design and development functions. Other Skills Communication spoken and written. Collaborative works well in teams. Time Management manages multiple projects. Lifelong learning interested in new trends. Self-starter works well with minimal direction.